| Until recently, restaurant and hospitality owners were | | | | owners the opportunity to hirejust a few skilled staff, |
| waryof adopting wireless POS systems for their | | | | give them larger sections, andmake their primary focus |
| establishments. | | | | greeting customers, taking ordersand up selling. |
| Issues such a cost, ease of use and a general | | | | Non-serving staff can then be hired |
| uncertaintyabout new technology caused them to take | | | | (at significant payroll savings) to dispatch food and |
| pause. Nowadays,however, with the popularity of | | | | cleansections. When serving staff are able to remain |
| PDA's, Blackberries, cellphones and the like, mobile | | | | onthe floor, the result is superior customer service and |
| technology and wireless mobilecomputing has become | | | | againincreased sales through up selling and faster table |
| main stream, and hospitality providersare taking a | | | | turns. |
| second look. | | | | Now, Volanté(TM) POS Systems of Toronto, |
| In a high cost and competitive market, it's no wonder | | | | Canada |
| thatthose in the hospitality industry want technology to | | | | ( has come along andrevolutionized the wireless POS |
| helpthem increase revenues. But how can a wireless | | | | industry in a creative andinnovative way. By using PC |
| POS devicehelp them achieve this? | | | | notebooks (not much bigger then ahandheld) the entire |
| Wireless mobile computing can help in many ways. | | | | POS software is loaded on the unit andit runs as a |
| One suchinstance is by eliminating the need for staff | | | | terminal with peer to peer, data synching etc. PDA's |
| to line up ata specific POS terminal to place orders. By | | | | don't work in this manner- they require writing to the |
| utilizing mobiletechnology, serving staff are more | | | | unit (in other words, new code, separate product) plus |
| productive since timespent during the order taking | | | | they're not robust enough for Food and beverage. |
| process is decreased. Wirelessmobile computing also | | | | Volanté(TM) has evolved its software into the |
| allows serving staff to place ordersinstantly, and then | | | | peer to peer architecture, and now POS software can |
| go directly to the next table, therebyincreasing table | | | | be loaded onto a small wireless notebook with |
| turns. And because serving staff are moreproductive, | | | | amazing results. Thetechnology is revolutionary - |
| significant savings can be seen through | | | | nobody else can do what Volanté(TM)is doing. |
| decreasedlabor costs. | | | | This approach can work exceptionally well in venues |
| Another drawback to stationary POS terminals is that | | | | thataren't traditional table side establishments, such |
| servingstaff usually place a number of orders at once | | | | asstadiums, trade shows, casinos, arenas, race tracks |
| to thekitchen,overwhelming kitchen staff. Placing orders | | | | and outdoorsales areas (such as rooftop patios for |
| tablesideeliminates this problem, as orders are more | | | | instance) whereconventional POS terminals aren't |
| evenly spaced. | | | | practical nor feasible. |
| One important benefit with a wireless POS solution is | | | | Wireless mobile computing from Volanté(TM) |
| thatby placing orders directly at the table, order taking | | | | offers even moreimportant and innovative features. |
| ismore accurate and less food is wasted. This | | | | For instance, the menuson the notebook or handhelds |
| directlytranslates into decreased food costs. Also, | | | | are the exact same menus as onthe traditional |
| serving staffcan spend more time with customers, | | | | register. The databases are in sync with oneanother. |
| which significantlyincreases up-sell opportunities. | | | | You don't have to program them separately; they'rean |
| Utilizing wireless mobile computing in a | | | | extension of the host computer. This approach is |
| hospitalityenvironment also allows restaurateurs to | | | | lessexpensive because it doesn't require separate |
| approach staffingin a more cost effective and efficient | | | | servers forhandhelds and traditional registers. And |
| way. Instead ofscheduling a large number of serving | | | | because Volanté(TM) POSsoftware is written |
| staff who are responsiblefor all the order taking and | | | | in pure Java, its real time as well. |
| food delivery, a wireless POSsolution allows restaurant | | | | |