| The Outlook PST files are not meant for unlimited data | | | | PST file has reached its maximum file size value. An |
| storage. Despite of the Outlook version you use, each | | | | ANSI formatted PST can create such issues at about |
| PST is limited to an overall file size limitation. In Outlook | | | | 1.82 GB file size value. |
| 2002 and earlier versions, PST are in ANSI (American | | | | The described errors can also occur if the PST is |
| National Standards Institute) format with 2 GB file size | | | | corrupted. |
| limitation. However, in Outlook 2003 and Outlook 2007, | | | | Solution |
| PST are Unicode formatted and are configured to be | | | | You should check the PST file size. For this, click File | |
| of 20 GB by default. Though these files are defined to | | | | Data File Management and note the location of your |
| a file size limitation, but performance issues start | | | | PST. You can then browse to the location of PST and |
| occurring much before. If the file reaches the | | | | right-click the folder to determine its size under |
| maximum size value, Outlook stops performing typical | | | | Properties and consider these suggestions if the file |
| mail operations. At this point, you should reduce the file | | | | size value is large: |
| size by following steps, like using a PST File Splitter. | | | | 1-Delete the unwanted messages and compact the |
| For example, when you try to move or delete a folder | | | | PST |
| in Microsoft Outlook, the operation fails with an error, | | | | 2-Empty the Deleted Items folder and compact the |
| such as below: | | | | PST |
| “Cannot move the items. The folder is full” | | | | 3-Split the PST file to several smaller ones. |
| Also, when you attempt to rename a folder, it gives | | | | If the file is corrupt, you should run Scanpst.exe instead. |
| the following error message: | | | | For PST Split operation, you need to use an exclusive |
| “Cannot rename. The folder is full”. | | | | third-party tool. A PST File Splitter allows you to |
| Cause | | | | perform safe, instant and easy file split using advanced |
| Microsoft Outlook might exhibit the above behavior if | | | | and secure algorithms. |