Point of Sale: ROI Analysis

This article argues that return on investment analysis isof sale system brings to our business, and therefore
crucial to evaluating a point of sale system. The articlethese are all factors that must be included in the ROI
gives a brief overview of the most important detailsanalysis. Each factor shares a common quality. They
that the ROI analysis illuminates. Many small businessesall take away a menial task from the human business
view the point of sale (POS) system solely from theowner or employee freeing them to do something for
perspective of cost. Our business needs thisthe business that a computer cannot replicate.
equipment, so how much will it cost us, and how canConsider how POS affects gross margin:
we limit that expense? This perspective often costs• Dramatic reduction of pricing errors through
the small business more money in the end.computerization
A point of sale system is not simply an expense.• Amazing reduction of waste through automated
It’s an investment in your business, and like anymanagement of the inventory
good investment, it has the potential for a return. The• Focused marketing and promotion through
business will achieve greater success by consideringinventory analysis
the point of sale system from this perspective: How• High-margin up-sells at the point of sale
does point of sale earn money?The key factors above deal with inventory, and
A point of sale system that earns the business moneyinventory is the key to building revenue through the
pays for itself. Therefore, the business should be lesspoint of sale system. All of these aspects combined
concerned with limiting that initial expense and morecreate what is known as a just in time (JIT) inventory.
concerned with fine-tuning a configuration for theirJIT inventory system maximizes the business’
business’ needs.inventory dollar in ways that we never imagined prior
However, the return on investment (ROI) analysisto the modern point of sale equipment and software.
cannot be limited to the potential benefits. In order toHowever, while inventory is the key, it is hardly the only
have the complete picture, the business must examineaspect contributing to profit. The other factors include
the cost of not upgrading. How much money will thelabor costs, theft, “under-rings”, marketing,
business earn if it continues to use the currentcheckout processing efficiency, accounting integration,
system? How much money will the business earn if itetc.
uses the less expensive system B rather than theHow a point of sale system reduces shrinkage and
more full-featured system A?theft:
Consider how POS can spur or limit top-line revenue:• Inventory analysis and reports
• Automated recognition of frequent patronage• Immediate inventory access versus floor counts
• Automated volume discount handling• Shrinkage reports highlight products that require
• Efficient management of discounts, promotions andmonitoring
sales• Computerized analysis can highlight employee theft
• Highly targeted marketing and promotionsat the register
• Seasonal inventory tracking and automaticThe information presented here should inspire all
inventory adjustmentbusinesses to perform an ROI analysis before making
• More cash-in per customer via efficient anda POS decision. It is the only way to appreciate fully
targeted up-sellingwhat that point of sale system will mean to a business.
Those six items are just a subset of all that the point