IT & ERP Consulting: Industry Trends

>it as its own invention. ERP Systems implementation
IT/ERP/MRP consulting industry is currently under thefaced the challenge of user experience lack in those
transformation. This process is usually happening anddays — this is why we see large number of
comes in parallel with new economic recovery andflourishing ERP consulting firms in late 1960th and
change in the business paradigm. We’ll try to1970th.
appeal to historical excurse and give some hints on the- ERP with rich functionality 1980th & 1990th.
future trends. In our case we work with such productsLooking back to 1980th — the typical large and
as Microsoft Business Solutions Great Plains, CRM,midsize corporation had relatively similar business
Navision, Retail Management System (RMS) and crossprocesses in Sales, Purchasing, Inventory Control,
integrations between them and non-Microsoft products:Warehouse Management, Logistics, Shipping &
Oracle, Lotus Notes Domino, Unix & JavaReceiving, Manufacturing, Accounting and Finance
platforms: J2EE, EJB, Bea Weblogic, Websphere, etc.departments. When we talk about similarity —
IT/ERP/MRP consulting industry is currently under thewe are comparing it to the diversification of late 1990th
transformation. This process is usually happening andand 2000th when a lot of new companies grew up
comes in parallel with new economic recovery andand went public. The market conditions of 1980th and
change in the business paradigm. We’ll try toearly 1990th made it feasible to design the systems
appeal to historical excurse and give some hints on thewith rich functionality. From the ERP side we would
future trends. In our case we work with such productsname: SAP, Oracle, PeopleSoft, JDEdwards. These
as Microsoft Business Solutions Great Plains, CRM,systems cost several hundred thousand dollars in
Navision, Retail Management System (RMS) and crosssoftware licenses and the implementation of the
integrations between them and non-Microsoft products:system requires comparable budget.
Oracle, Lotus Notes Domino, Unix & Java- Business Models Diversification 2000th. If you look at
platforms: J2EE, EJB, Bea Weblogic, Websphere, etc.the dot-com boom of late 1990th — you will see
Let’s look at the history and the currentthat these companies tried to invent their own way of
processes:business processes to automate serving their unique
- Classical Business Consulting. It was flourishing backbusiness offer to the potential clientele, usually related
in 1950th and had two major schools or directions. Itto the new opportunities of internet marketing &
was the time when large businesses were trying tosales. In the case of these new public (plus small
deal with the dilemma of growth and efficiency of& micro cap) rapidly growing companies —
internal document workflow. If you remember —business processes were in the turbulent change and
in that time computers didn’t exist andthe deployment of the system with rich functionality
everything was recorded on the paper. Plus it was the(usually with long implementation cycle) would not be
need to probe and deploy psychological methods ofthe option.
coordinating headquarters personnel: sales, purchasing,- Customization & Integration. As the alternative
finance and accounting departments to work in synch— new large and midsize businesses have to
with one another under the condition of paperdeploy standard functionality ERP system (not rich
document workflowfunctionality ERP) and consider it as a platform for
- ERP System of 1960th. This was the time ofcustomization, custom development, reporting and
mainframe and first ERP. If you look at the ERPintegration. These standard functionality systems are
application, it has GL, AP, AR modules — thesethe ERP applications of the middle market: Microsoft
are classical and could be tracked back to the 19thGreat Plains, Navision, Axapta, Accpac, MAS90, etc. In
century. When you automate Sales Order Processingour opinion — future business paradigm makes it
or Purchase Order Processing — this would benon feasible to purchase high-end ERP system for
something new and each ERP vendor would be doingmidsize and even large corporation.