| Bike retail businesses are often part fashion, part | | | | between the bike retailer and their major suppliers, bike |
| service, part technology and part personal guidance | | | | shop software is able to help with just in time stock |
| businesses. Such is the passion of bike riding today | | | | replenishment, forward business planning and the |
| that bike retailers have evolved considerably from the | | | | management of returns stock. There are bike suppliers |
| types of store you would have seen even ten years | | | | actively working with software companies to extend |
| ago. | | | | the connection between their businesses and the |
| Today, with higher end bike riding such a sport of | | | | businesses of bike retailers. |
| passion for so many, the needs of retailers have | | | | 5. Servicing management. Being able to easily invite |
| become more sophisticated. | | | | customers to bring their bikes in for a service is an |
| Good software designed specifically for bike shops | | | | important marketing tool to bike retailers. Good bike |
| goes beyond traditional off the shelf point of sale | | | | shop software does this. The owners know that the |
| software in scope. It offers bike shop specific facilities | | | | servicing invitation also sets up another sales |
| which managers can use to serve their specific needs. | | | | opportunity ad bike customers are often on the |
| Some business areas which are specific to many bike | | | | lookout for new clothing and items for their bikes. |
| shops around the world and which industry specific | | | | 6. Loyalty marketing. Bike customers are customers |
| software services include: | | | | for longer than the initial purchase. Good loyalty |
| | | | marketing software is vital in software choice for retail |
| 1. Serial number tracking. Bikes have serial numbers | | | | bike business owners. It will enable the business to |
| and being able to record these against customers | | | | leverage customers over the life of the relationship for |
| offers a level of security as well as warranty tracking | | | | maximum business value and for appreciated |
| from the outset of the sale. | | | | customer reward. Good bike shop software is an |
| 2. Warranty tracking. Higher end bikes, costing | | | | invaluable tool in any bike shop. It can streamline |
| thousands, have warranty requirements which | | | | business processes, drive sustained increase in sales, |
| manufacturers want recorded at the time of the sale. | | | | help reduce operating costs and help the business |
| This is done easily with the right software. | | | | make better quality business decisions. It is software |
| 3. Repairs. Bikes which are brought back into the | | | | which will usually pay for itself easily within the first |
| business for repairs need to be tracked from the | | | | year of use. |
| moment they arrive. Good bike shop software can do | | | | The key to finding good software for your bike |
| this seamlessly and within the Point of Sale software | | | | business is to shop around, look carefully at the various |
| itself. | | | | systems, choose a supplier with a good track record in |
| 4. Supplier connection. By electronically connecting | | | | the channel and who listens to your business needs. |