| One on the biggest problems in the hospitality business | | | | guests as the arrive, edit reservations, add charges to |
| is that you never have time. It's nearly impossible to | | | | the rooms gift shop, spa and restaurant charges, |
| develop all the policies and measures to make your | | | | checkout guests including billing details, work shift |
| business run more smoothly. Not that it is easier in any | | | | opening and closing functions including accounting for |
| other business, but by its very nature the hospitality | | | | financial transactions are all a part of this module. |
| business is very demanding. You have to be a | | | | Housekeeping- |
| veritable octopus to handle its various departments. | | | | This module allows the housekeeping, maintenance |
| Since none of us are octopuses' high-quality hospitality | | | | and front desk staff to stay in communication with |
| based software can provide a reprieve as well as a | | | | each other. Daily Housekeeping reports: Staff |
| solution. | | | | accesses daily check-ins, checkouts, occupancies, |
| Hospitality softwares | | | | vacancies, and maintenance notes as well cleaning |
| Hospitality softwares are extensive software | | | | instructions. |
| packages specially designed to help you manage your | | | | POS- |
| hotel. They can be used in hotels, motels, inns, resorts, | | | | Purchase of sale is an important module. It allows the |
| lodges, hostel, military guest houses, ranch, suites, | | | | sale total along with taxes updated as each item is |
| apartments and bed & breakfast. This type of | | | | added or deleted from the sale in the inventory. |
| software is also called Property Management System | | | | Payment information can either be entered to |
| in the hospitality industry. They are created specially | | | | complete the transaction or assigned to a guest's |
| for the hospitality industry. | | | | room for payment at a later date. Also Purchase |
| Hospitality softwares tend to have hotel specific | | | | details are stored and saved for future reference. |
| spreadsheets, templates, forms, marketing promotions, | | | | Web Reservation- |
| training programs, menu analysis tools and financial | | | | This module allows guests to book online and view |
| tracking tools. The have many modules like: Hotel | | | | rooms, pricing and room availability and receive a |
| administrations, Hotel Front Desk Management, Hotel | | | | confirmation email when complete. Guests can also |
| housekeeping, and Hotel accounting. | | | | add specific requests. |
| Modules of hospitality software | | | | Reports- |
| Hospitality software is divided into modules according | | | | This module provides daily reports on Reservations: |
| to the different hotel departments | | | | check-ins and checkouts for the specified day, |
| Administration- | | | | Close-out: Revenue by type: Cash, check, MC, Visa |
| This module allows for the set-up and customization of | | | | etc, Occupancy revenues, POS revenues, |
| the hotel. Creation of room types and features, season | | | | Housekeeping etc. |
| dates for multiple years, rates by room type and | | | | Characteristics of hospitality software |
| season, store inventory set tax rates, add, edit and | | | | In order to be successful hospitality software should |
| disable employees as well as assign permission status, | | | | have |
| and form of payment all come under the umbrella of | | | | User Defined Fields for high flexibility. |
| the administration module. | | | | High-quality graphical representation of rooms. |
| Front Desk- | | | | Real-time statistics. |
| The front desk module is where most of the daily | | | | 100% web based application. |
| operation of the application will come from. Creating | | | | All of the modules should work closely together pulling |
| reservation, accessing report of guests scheduled to | | | | from the same data without latency. |
| arrive/depart for a specific date, print check-in cards | | | | Maintain the website flow while maintaining the |
| for all/selected guest for a specific date, check-in | | | | activities of the key departments by the hotel staff. |