Choosing a Merchant Account Provider

When looking for a merchant account provider, it isrecommended providers.
important to do a lot of research. You do not want toIntegrity of the Merchant Account Provider
pay too much or sign up with a disreputable company.It is extremely important to consider the integrity of the
However, you do need to keep in mind that once youmerchant account provider that you select. There are
do sign up it could take up to a week for youra number of providers in the merchant account
application to be approved once it has been submitted.industry that cannot be trusted.
There are three main factors that you should considerHere is a list of some red flags to look for while
when selecting a merchant account provider.shopping for a merchant account.
1. Price1. The website of the company has misleading ads
2. Integritysuch as “Free Merchant Account” or “Lowest
3. Customer ServicePrices Guaranteed”. Research these ads carefully
Price (Merchant Account Rates and Fees)to find out exactly what they mean.
When shopping for a merchant account, it is important2. You repeatedly get an answering machine every
to understand all of the rates and fees that thetime you call.
merchant account provider charges.3. They are using a free domain name or a free web
You will typically be charged the following fees:hosting service. (If they cannot afford a domain name,
Monthly Fee - Normally around $25 US and could varythen they probably should not be in the merchant
depending on whether you meet your minimumaccount business.)
monthly transactions.4. They do not answer your questions precisely.
Discount Rate- Percentage taken from a sale that the5. They have rates and fees that are not posted on
merchant pays to cover the costs of the transactionstheir website.
and the risk involved. Usually 1.5 percent to 3.5 percent.Make sure you search the internet for reviews of the
Transaction Fee - A flat fee charged for eachcompany and for any unsatisfactory remarks.
transaction. Typically between $0.20 and $1.00 US perCustomer Service
transaction.Customer Service is key for smooth transaction
Application Fee - The initial fee you are charged toprocessing. Try calling their customer service number
open the merchant account. Many merchant accountto ask them some questions. Pay attention to the
providers do not charge application fees.amount of time that you are on hold. Make sure that
Equipment and Installation - Software can range fromhave friendly representatives that are knowledgeable
$0 to $1200 US or more depending on whether youand answer your questions precisely. They should be
have batch or real-time processing. Costs forgenuinely interested in helping you.
hardware (POS terminals) can range from $500 toSuperior customer service should also have a toll free
$1,500+ depending on the model you purchase.number and provide 24/7 availability.
If you have current or projected sales data, you canAlthough the integrity and the customer service are
forecast what your fees will be for different merchantextremely important when choosing a merchant
account providers. has done this for you with the topaccount provider, don’t be fooled into thinking
internet merchant account providers in their database.that you should pay more for these services. If you do
If you visit Searchmerchants.com, you may enter youryour research and shop around, you should be able to
monthly sales data to compare fees for theirfind a quality provider that does not charge high fees.