A New Era in Mobile Commerce

At the forefront of these initiatives is the use ofnetwork operators, it may be short lived. A revolution is
chip-enabled cards with, in particular, the adoption ofalready underway, and the network operators are at
the EMV standard promoted by Europay, MasterCard,risk of losing their de-facto monopoly of the mobile
and Visa. But EMV has made little progress since itsphone market. The consumer devices are becoming
announcement in 1996. Chip-based systems havesmarter and their operational capabilities growing
proven expensive to deploy and their actualbeyond the control of the wireless carriers.
effectiveness seriously criticized.Leading this phenomenon is the Java enabled phone,
According to APACS, the U.K card association, thewhich allows independent solution providers to develop
conversion to chip-enabled cards will cost over $1.6and deploy their own mobile applications. In the year
billion for the U.K alone. And the problem is even2001, mobile manufacturers have shipped over 10
worse when it comes to adopting chip-based solutionsmillion Java phones, principally to the Japanese market.
for securing online transactions. Every major online pilotNokia alone predicts world-wide shipments over 50
involving chip-enabled cards has failed, unable tomillion units for 2002, and nearly 100 million units for
absorb the cost to deploy and support the necessary2003. According to the ARC Group, there will be over
consumer infrastructures.1.1 billion Java phones worldwide by year-end 2006. At
Chip-based systems do not provide a panaceathis time, there will be as many consumers carrying a
against card fraud either. Despite ten years ofJava phone as there will be distinct cardholders.
consumers entering a PIN at the point of sale, FranceBut Mobile Java is only an application platform and, by
reported card fraud doubled in the year 2000, blamingitself, would have a limited impact on the mobile phone
the cloning of the so-called smart cards for the $1.5market. Its present capabilities actually fall short in
billion in fraudulent cash withdrawals. Realizing thecomparison to other mobile development platforms
difficulties in rolling out chip-based solutions in the homesuch as Symbian OS, Brew, Palm OS, or Windows
market, the card associations have recently proposedCE.
new alternatives to securing online transactions.BlueTooth is the technology that will transform the
Known as SPA-UCAF at MasterCard and 3D-Secureentire mobile phone market. When equipped with a
at Visa, these solutions have definitively drawn on theBlueTooth transceiver, mobile phones are capable of
lessons learned from the failure of SET, even thoughinteracting with neighboring devices independently of
they still appear far more complicated than necessary.the cellular networks. Wireless interactions take place
Unfortunately, SPA and 3D-secure are incompatible.free of any line-of-sight or close proximity constraint.
This only adds to the burden of merchants, issuers,Instructions can be communicated directly from the
and cardholders who are already required to adoptmobile phone to any radio-enabled point of service
multiple solutions to solve these problems. Moreover,over a local communication link.
recent experiments have shown that these solutionsAlready several mobile payment initiatives have
have been narrowly designed for the Internet market,experimented BlueTooth-enabled mobile phones for
and neither one seems to offer a practical alternativetransactions conducted at a point of sale. These pilots
to securing the growing number of mobile transactions.have however met a limited success with the
And it may get worse as the industry waits forconsumers, having failed to find a practical solution to
American Express, Discover, and JCB to introduceenable transient associations between a mobile phone
their respective solutions.and the point of sales terminal. In one these pilots,
While the card industry struggles to devise practicalEuropay and Ericsson required consumers to swap
solutions and dedicate its resources to demonstratethe batteries of their mobile phones before making a
the benefits of a large-scale roll-out of chip-enabledpayment.
systems, wireless carriers have come to realize theStill, practical solutions are coming to light. Unlike
potential of mobile phones as trusted user agents inchip-enabled card systems, mobile payment solutions
the origination of payment instructions.significantly reduce the overall cost of the
Leveraging the messaging and identification capabilitiesinfrastructure necessary for acceptance of card
of millions of cellular phones, wireless carriers havetransactions. The point of sale terminals can be
found ways to enable and secure proximity payments,stripped of their secure PIN-PAD and other
positioning themselves as the trusted intermediariescryptographic capacities necessary today to establish
through which secure payment transactions willtrust between the consumer device and the terminal.
happen. Mobipay in Spain, Paybox in Germany, andThese solutions also save financial institutions the cost
Orange in Denmark have already enrolled severalof providing their cardholders with a smart card. Mobile
thousand of merchants and consumers, collecting feespayment solutions use virtual smart cards that can be
on every payment transactions whether they originatedownloaded over the Internet, and the cryptographic
over the Internet or at a point of sale.capacity is already built into the mobile phones.
Although the opportunity seems tremendous for the